Communicate to Connect – in work and life

What we expect to see

• A more assertive communication building trust and rapport within the workplace.
• An increase in job satisfaction, staff recruitment and retention.
• A reduction in conflict, greater transparency and improved psychological safety.

What’s covered

• What are the main barriers to good communication.
• Understand why your message is not getting through.
• How to create the right message through words, tone and body language.
• Different communication styles.
• How to have difficult conversations
• Why we need to actively listen.

What delegates will experience

• A deep understanding on why communication is so important within the workplace and creating harmonious relationships.
• Learn how to plan the best way to have a conversation ensuring the outcome is the right one.
• Know what makes people tick. Stop reacting. Stat responding.

What previous delegates have said

“I have learned how important it is to be mindful and listen actively and attentively to really hear what team members are saying. Be much more alert in looking out for signs of emotional changes with staff and use the emotional regulation model to foster discussion as well as a self management tool.”